Privacy Policy
Last updated: September 17, 2026
Information We Collect
We collect information you provide directly through our contact and audit request forms, including your name, email address, phone number, business name, and any message you submit. We may also collect basic technical information such as your browser type and the pages you visit.
How We Use Your Information
We use the information you submit to respond to inquiries, schedule strategy calls, deliver marketing audits, provide our services, and communicate with you about your account. We do not sell your personal information to third parties.
SMS and Marketing Communications
Where you opt in to SMS or marketing communications, you agree to receive messages from Freedom Oaks Digital. Message frequency varies. Message and data rates may apply. You may reply STOP to unsubscribe at any time. Marketing consent is collected separately from general contact requests.
Text Message Program Terms & Conditions
By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, and important updates.
Opt-In & Consent
• You will only receive messages if you have explicitly opted in. • We maintain timestamped records of all opt-in actions. • We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws.
Opt-Out Instructions
• You can cancel SMS notifications at any time by replying "STOP". • You will receive a final confirmation message, and no further messages will be sent unless you re-opt in. • All opt-out requests are processed immediately.
Message Frequency & Content
• Message frequency varies based on your interactions with our business. • Messages will be directly related to the services you have requested. • We do not send promotional content without specific consent.
Help & Support
• Reply "HELP" for assistance or contact us at Setup@mail.freedomoaksdigital.com. • Customer support is available during regular business hours.
Carrier Information
• Standard message and data rates may apply. • Carriers are not liable for delayed or undelivered messages. • Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers.
SMS Data Protection Statement
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We implement strict data protection measures to safeguard your SMS opt-in information and consent records.
Data Retention
We retain information you submit for as long as necessary to provide our services and respond to your requests, and thereafter as needed for legitimate business or legal recordkeeping purposes.
Cookies and Analytics
Our website may use cookies and basic analytics to understand site usage and improve the experience. You can control cookies through your browser settings.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us at Setup@mail.freedomoaksdigital.com.
Contact
If you have questions about this Privacy Policy, contact us at Setup@mail.freedomoaksdigital.com or Niota, TN 37826.